Good service

Mar 5th, 2010

On one of the sunny days when I was in Kuala Lumpur during the Chinese New Year this year, I make my time to visit my dear jie-mui, Tze Ping. We set the appointment to have brunch in her Pappa Rich’s restaurant located in No 38 Jalan SS15/8, Subang Jaya.

We were there an hour earlier and hence decided to order our drinks first – something cool and refreshing, Ice Kacang.

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Not too long after it is being served, the toppings dropped off. Oh gosh, at that point of time, I was so upset. All the grass jelly is on the table :( I didn’t intend to ask for replacement. Deep down inside me, I even thought of complaining to Tze Ping when I sees her.

Then not too long after, one of the waitress came by with a bowl and she refills it for me.

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Wow, my heart and face color change completely. I am smiling again. Even when Tze Ping is not around, the staff still know how to handle the customers well. A small thought makes a difference.

I am glad for Tze Ping. Your staff is good (too bad I didn’t jot down her name). Keep it up, thank you!

www. LowieCheah.com

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  1. Tze Ping
    Mar 5th, 2010 at 15:43
    Reply | Quote | #1

    Thanks, Lowie. Glad that my staff lived up to your expectations. Haha. :D

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